Shipping policy

TERMS AND CONDITIONS

Shipping

We ship worldwide from Co. Wicklow , Ireland to wherever you may be. We tend to use An Post (www.anpost.ie) (the national postal service for Ireland) where we can as they are reliable and offer a number of different options. The cost of delivery depends on number of factors such as size, weight and destination. At the checkout the cost of delivery will be calculated and added to the cost.

We send parcels by standard post wtihin Ireland and and by Track and Track for posting items outside Ireland.

All Customs Duty and Taxes incurred will be payable by the Customer.

Returns and Refund Policy

For off-the-shelf items, if you return the item in re-saleable condition within 30 days we will refund the purchase price excluding the charge for delivery. The customer will be liable for the cost of returning the item .

For bespoke items, we will not be able to accept them back, unless they were not as confirmed in writing and proofed. If this is the case, we will offer to re-print the order as soon as possible. We do not offer compensation.

Cancellation

For personalised stationery or personalised sales items the order cannot be cancelled once you have approved the digital proof. If you cancel an order after we have commenced work on it, you shall be charged the full order value or such lower amount as we may (in our sole discretion) determine.

Damaged Items

If the goods are damaged or defective in any way, please contact us at hello@plunkett-press.com immediately or at the latest within 5 days of receipt, attaching an image of the fault in question, and we will provide you with a refund or exchange without any further cost. Any returned goods will not be accepted if they are not returned to us within 21 days after you have informed us of the damage or defect. Please note that we will only be able to provide you with a refund or equivalent replacement after you have returned the damaged or defective goods to us.

Please note each piece of stationery is individually hand printed and variations in ink tone and impression are normal.

Duties and Taxes

All goods sold which are subject to Customs Duty and Taxes are to be paid by the customer. Under no circumstances shall Plunkett Press be liable for any or all Custom Duties and Taxes.

Payment Terms

For personalised stationery full payment is required before we print the order. We will seek your complete and absolute approval of a proof in a written form that has been approved by us, and will take this as authority to proceed to print your work.

Proofs and Artwork You are responsible for:

clearly, concisely, specifically and adequately conveying your requirements to us;
ensuring that any originated artwork is suitable and adequate for your needs and purposes;
thoroughly, properly and completely checking any proof for errors or omissions; -clearly marking any necessary amendments on a proof;
giving us your complete and absolute approval of a proof in a written form that has been approved by us, and giving us authority to proceed to print your work.

If you inform us in writing that you intend to waive the right to receive a proof (and we agree that a proof will not be provided), we shall incur no liability whatsoever for any errors not corrected prior to printing. After we have submitted a proof, we may charge extra if:

you make alterations or changes to the original concept design or content, and these changes necessitate additional work by us; -you change the style, type or layout if you had previously left it to our judgement and discretion;
you ask us to supply additional proofs.

Pricing

Prices quoted for goods on our website are ex VAT. The appropriate VAT will be charged at the checkout. All prices are quoted and charged in Euro and we reserve the right to change our prices without prior notice.

We will provide you with an estimate for all orders. If, however, a price has not been expressly agreed at or before the time an order is placed we shall charge you in accordance with our normal pricing structure and you shall not subsequently dispute the price charged. Estimates that we supply are not offers to enter into legally binding contracts, but are merely indications of the price that we charge to undertake a particular type of work. It is your sole responsibility to ensure that the specification or description of the product or service that you are ordering is correct and will meet your requirements. We are not responsible for checking whether or not the product or service that you have asked us to supply is suitable for your own purposes.

Lead Times

Personalised Stationery is a bespoke product. The lead time quoted on any document from Plunkett Press is a guide only and is subject to change at any time. It does not take into account issues outside the control of Plunkett Press such as shipping/courier delays, weather disruption, worker strikes, force majeure and other such factors.

Dispute

All disputes between the parties arising out of or in anyway relating to thsi Agreement, or any other disputes between the parties in anyway connected to the subject matter of this agreement, shall be governed by the laws of the Republic of Ireland. Each party hereby submits to the exclusive jurisidiction of the Irish Courts for the purposes of any disputes or pro

Terms and Conditions of Contract
These terms and conditions apply to all orders placed by you.

GENERAL
These terms:
DEFINITIONS
The following words and phrases have special meanings in these terms:
HOW CAN THESE TERMS BE VARIED?
Variations to these terms and conditions:
LEAD TIMES

Personalised Stationery is a bespoke product, The lead time quoted is a guide only and Subject to change at any time. It does not take into account issues outside the control of Plunkett Press for you stationery to arrive in 2-4 weeks. Plunkett Press will be held liable if supplu c

DAMAGED ITEMS

1. REFUNDS AND RETURNS
For off-the-shelf items, if you return the item in re-saleable condition within 30 days we will refund the purchase price excluding the charge for delivery. The customer will be liable for the cost of returning the item .

PRICE, ESTIMATES AND ORDERS
We will:
DUTIES AND TAXES
PAYMENT TERMS, LATE PAYMENT INTEREST
You must:
CANCELLATION OF ORDERS
If you cancel an order after we have commenced work on it, you shall be charged the full order value or such lower amount as we may (in our sole discretion) determine.
PRELIMINARY WORK
You may request that we carry out some form of preliminary work before agreeing to place a firm order. All work carried out at your request, whether experimentally or otherwise, shall be charged at our normal rates. Such work is chargeable whether or not a prior estimate of the price of such work was given to you.
CAMERA-READY COPY, COMPUTER FILES AND VIRUSES
You must ensure that:
PROOFS AND ARTWORK
You are responsible for:
COPYRIGHT, WORKING MATERIALS AND CUSTOMER’S PROPERTY
We shall:
ILLEGAL OR UNLAWFUL MATTER
We shall:
COMPANY IMPRINT
We shall not append our imprint to any artwork if you have supplied that artwork digitally in its final form. If we undertake artwork or origination work for you, we shall not append our imprint to any work unless you specifically request otherwise.
If any work is required by law to carry the imprint of the printer it shall be for you to make sure that any regulations or requirements are properly and fully met. You shall indemnify us for any failure to notify us of this obligation.
QUANTITIES
We shall:
MATERIALS SUPPLIED BY THE CUSTOMER
If you supply any materials (paper, plates etc) to be used in the production process, we may:
QUALITY OF WORK
In accordance with the Sale of Goods Act we must supply goods which are of a “satisfactory quality”. This is defined by the Act as being a “standard that a reasonable person would regard as satisfactory, taking account of the description of the goods, the price (if relevant) and all the other relating circumstances … the quality of goods includes their state and condition and the … fitness for all the purposes for which goods of the kind in question are commonly supplied [and their] appearance and finish….”
You shall:
DELIVERY OR COLLECTION OF GOODS
If we are required to deliver goods we shall: -despatch the goods within a reasonable time after the work is completed;
LIABILITY ARISING FROM DELAY
We shall not be liable for any loss (whether actual or consequential) arising from delay in the performance of any order or of finished goods in transit. Time shall not be the essence of any order notwithstanding any action by us that purports to guarantee a delivery or collection time or date. Time-sensitive or dated material does not in itself make time the essence of any contract, and you have a responsibility to allow sufficient “slack time” when you place any order to allow for any delay that may occur.
CLAIMS AND QUERIES
All claims and queries:
RESERVATION OF TITLE
Title on any goods supplied shall only pass to you when paid for in full, taking into account any interest relating to late payment. Until title to the goods passes you shall:
COLOUR REPRODUCTION
We will:
FORCE MAJEURE
We shall be under no liability if we are unable to carry out any provision of a contract for any reason beyond our control, including (without limiting the foregoing): acts of god, legislation, war, fire, flood, draught, failure of power supply, mechanical breakdown, lock out, strike or other action taken by employees in contemplation or furtherance of a dispute, or an inability to procure materials required for the performance of the contract. During the continuance of such a contingency, you may by written notice elect to terminate the contract but you shall pay for work done and materials used or specially purchased, but subject thereto shall otherwise accept delivery if and when available.
INSOLVENCY OF CUSTOMER
Without prejudice to other remedies, we shall have the right not to proceed further with any order and be entitled to charge for work already carried out (whether completed or not) and materials purchased for you if:
APPLICABLE LAW
These Terms and Conditions and any orders placed shall be made in, governed by, and construed in accordance with the Law of Ireland.
OTHER
PLUNKETT PRESS does not sell, trade, rent or pass on your information to other parties. We are committed to protecting your privacy and will only use the information you have provided to process your orders and to provide an efficient service.
We may use the information we collect to inform you about important changes to the website, new services and products which we think you may find of interest. We may send emails to you from time to time, and within these emails there will be an opportunity for you to unsubscribe.
We follow strict security procedures in the storage and disclosure of information you have given to us.
Please note that by using our website you are consenting to the collection and use of this information.
Should our privacy policy change at any future date, we will ensure that these changes are made public on this page.